mnl63 Privacy Policy
At mnl63, protecting the personal information of every player in the Philippines is a responsibility we take seriously. This Privacy Policy explains exactly what data we collect, how we use it, who we may share it with, and what rights you have over your own information. By using the mnl63 platform — including our website, mobile app, sportsbook, live casino, and slot online sections — you acknowledge that you have read and understood this policy. If you have any questions after reading, our support team is always available at [email protected].
Last updated: 2025 | Applies to: All registered and guest users in the Philippines
What This Policy Covers
Use the sections below to navigate directly to the topic you need. Each section addresses a distinct aspect of how mnl63 handles your personal data on our Philippines-focused platform.
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Cookies & Tracking Technologies
- 4. Data Storage & Security
- 5. Sharing Data with Third Parties
- 6. Your Rights as a Player
- 7. Protection of Minors
- 8. Updates to This Policy & Contact
1. Information We Collect
When you register for an mnl63 account, we collect the personal details you provide directly, including your full legal name, date of birth, email address, residential address in the Philippines, and a username and password of your choosing. For identity verification and Know Your Customer (KYC) compliance purposes, we may also request a government-issued identification document, proof of address, and, in some cases, a selfie or liveness check to confirm that the documents belong to you. Financial information is collected when you make deposits or request withdrawals in Philippine Peso (PHP), including your e-wallet account identifiers, bank account details, or GCash/Maya references — these are used solely to process transactions and are never stored in a form that would allow unauthorised third-party access. We automatically collect certain device and browser data when you access the platform, including your IP address, browser type and version, operating system, referring URL, device identifiers, and general geolocation data at the country or city level. Usage data — such as pages visited, games played, session duration, bet history, and feature interactions — is recorded to help us improve platform performance, personalise your experience, and detect any unusual activity that may indicate account compromise or misuse. If you contact our support team, we retain records of that correspondence, including the channel used (email, live chat), the content of your messages, and any files or screenshots you share with us.
2. How We Use Your Information
mnl63 uses the personal information we collect for a defined set of purposes that are necessary to operate a safe, compliant, and enjoyable online gaming platform for players in the Philippines. The primary purpose is to create and manage your player account, verify your identity and age eligibility, process deposits and withdrawals in PHP, and deliver the platform features you use — including the sportsbook, live casino, and slot online sections. We use your contact information to send you transactional communications such as account confirmations, deposit receipts, withdrawal notifications, and security alerts; you cannot opt out of these messages as they are essential to account operation. With your consent, we may also use your email address to send promotional updates, bonus offers, and news about the mnl63 platform — you can withdraw this consent at any time through your account settings or by contacting [email protected]. Usage and gameplay data is analysed to improve platform performance, identify technical issues, optimise the mobile experience, and develop features that better serve Filipino players. We also use your data to comply with our legal and regulatory obligations, including anti-money laundering (AML) checks, responsible gaming monitoring, and any reporting requirements mandated by applicable Philippine law. Automated decision-making, such as fraud detection algorithms, may be applied to your account activity; where such processing has a significant legal effect on you, we will always provide a mechanism for human review upon request.
3. Cookies & Tracking Technologies
The mnl63 website and mobile platform use cookies and similar tracking technologies — including local storage, session tokens, and pixel tags — to deliver a functional and personalised experience for every player. Essential cookies are strictly necessary for the platform to work: they maintain your login session, remember your preferences, and keep your account secure while you navigate between pages. Without essential cookies enabled in your browser, some platform features may not function correctly. Analytics cookies help us understand how players interact with the site — which pages are visited most, where users encounter friction, and how different device types perform — so we can continuously improve the mnl63 experience for Filipino users on both desktop and mobile. Preference cookies remember choices you have made on the platform, such as your preferred language or notification settings, so you do not need to re-enter them every time you log in. We do not use advertising cookies that track you across third-party websites for retargeting purposes, and we do not sell cookie-derived data to advertising networks. You can manage your cookie preferences through your browser settings; please note that disabling non-essential cookies will not affect your ability to use the core platform features, but may reduce the personalisation of your experience.
4. Data Storage & Security
Your personal data is stored on secure servers that implement industry-standard technical and organisational measures to protect against unauthorised access, accidental loss, destruction, or disclosure. All data transmitted between your device and the mnl63 platform is encrypted in transit using TLS (Transport Layer Security), and sensitive data at rest — including payment details and identity documents — is encrypted using strong cryptographic standards. We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law; for example, transaction records and KYC documentation may be retained for a minimum period mandated by Philippine anti-money laundering regulations even after your account is closed. Access to personal data within mnl63 is restricted on a strict need-to-know basis: only staff members and authorised service providers who require access to perform their duties are permitted to view player data, and all such individuals are bound by confidentiality obligations. We conduct regular security assessments, including vulnerability testing and access audits, to ensure that our controls remain effective against evolving threats. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected players and the relevant authorities in accordance with applicable data protection law as promptly as possible. If you believe your account security has been compromised, please contact [email protected] immediately so we can take protective action on your behalf.
5. Sharing Data with Third Parties
mnl63 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We do, however, share limited data with a carefully selected group of service providers who help us operate the platform, and this sharing is governed by strict contractual data processing agreements. Payment processors and e-wallet providers receive the financial information necessary to complete your PHP deposits and withdrawals; these partners are regulated financial institutions operating under applicable Philippine law and are required to handle your data with the same level of care we apply. Identity verification and KYC service providers may receive your identification documents and selfie data solely for the purpose of verifying your eligibility to use the platform; this data is not retained by these providers beyond the period required for verification. Game content providers — the studios whose slots, live casino tables, and sports betting engines power the mnl63 platform — receive anonymised session and wager data to ensure fair game delivery; they do not receive personally identifiable information that would allow them to identify you as an individual. We may also disclose your information to law enforcement agencies, regulatory bodies, or courts in the Philippines when we are legally required to do so, or when disclosure is necessary to protect the safety and security of our players and platform. If mnl63 is involved in a merger, acquisition, or asset sale in the future, your personal data may be transferred as part of that transaction, and we will notify affected users in advance of any such transfer and any resulting changes to this Privacy Policy.
6. Your Rights as a Player
As a player based in the Philippines, you have specific rights regarding the personal data that mnl63 holds about you, and we are committed to honouring those rights promptly and transparently. You have the right to access a copy of the personal information we hold about you at any time by submitting a request to [email protected]; we will respond within a reasonable period and provide your data in a clear, readable format. If any of the information we hold is inaccurate or out of date, you have the right to request correction, and we will update our records without undue delay following verification of the new information you provide. You may request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other legal basis applies, or where the data has been unlawfully processed — subject to any legal retention obligations we are required to fulfil. You also have the right to object to the processing of your data for direct marketing purposes, and to withdraw any consent you have previously given for marketing communications; opt-out requests will be actioned within a reasonable timeframe. Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you wish. If you believe that mnl63 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines or the relevant data protection authority in your jurisdiction.
7. Protection of Minors
The mnl63 platform is strictly intended for adults, and we do not knowingly collect personal information from individuals below the minimum legal age for online gaming in the Philippines. Age verification is a mandatory step in the account registration process, and we reserve the right to request additional documentary proof of age at any point, particularly before processing any withdrawal request. If we discover or have reasonable grounds to believe that a player account is held by a minor, we will immediately suspend that account, freeze any associated balance, and permanently delete all personal data collected in relation to that account in accordance with applicable law. Parents and guardians who are concerned about a minor's access to online gaming platforms are encouraged to use device-level parental control tools and to supervise their children's internet activity, as these provide an additional layer of protection beyond the age-gating measures applied by the platform. mnl63 supports the responsible gaming principles set out on our Responsible Gaming page, which includes guidance for players and families on maintaining healthy gaming habits. We take the protection of children's data extremely seriously and treat any report of underage access with the highest priority; if you have concerns, please contact [email protected] immediately.
8. Policy Updates & How to Contact Us
mnl63 may update this Privacy Policy from time to time to reflect changes in platform features, applicable Philippine law, regulatory guidance, or our internal data handling practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the email address associated with their account. We encourage you to review this policy periodically so that you remain informed about how your personal data is being protected and used. Your continued use of the mnl63 platform after any update is published constitutes your acknowledgment of the revised policy; if you do not agree with a material change, you may request account closure by contacting our support team. For any questions, concerns, or requests relating to your personal data — including access requests, correction requests, deletion requests, or complaints — you can reach our data team at [email protected]. We aim to respond to all privacy-related enquiries within 15 business days, and we will always work to resolve your concern fairly and transparently. If you are not satisfied with our response, you retain the right to escalate your complaint to the National Privacy Commission of the Philippines, which oversees the implementation of the Data Privacy Act of 2012 (Republic Act No. 10173).
Questions About Your Privacy?
Our support team is here to help you understand how your data is handled and to action any requests you may have. You can also visit the FAQ page for quick answers, or create a free mnl63 account and start playing with confidence today.